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Terms and Conditions

Effective Date: 20th Mat 2025

Website: https://essencesecurity.ch

Company: Secure Camera Sàrl

Registered Address: Avenue Centrale 120, 1884 Villars-sur-Ollon, Switzerland

Contact Email: [email protected]

1. Introduction

These Terms and Conditions (“Terms”) govern your access to and use of the website https://essencesecurity.ch (the “Website”) operated by Secure Camera Sàrl (“we”, “us”, or “our”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you must not use this Website or our services.

2. Services Offered

Secure Camera Sàrl specializes in:

  • Import and sale of electronic and physical security systems (e.g., CCTV, access control, alarms).
  • Professional consulting for security infrastructure and risk management.
  • On-site installation, configuration, and maintenance of security systems.

All service engagements are subject to specific project agreements or quotes.

3. Use of the Website

You agree to use our Website in accordance with all applicable laws and regulations. You must not:

  • Misuse the Website or attempt to gain unauthorized access.
  • Transmit or introduce any malware, spyware, or other harmful code.
  • Use our content or branding without written permission.

We reserve the right to suspend or block access to the Website for violations of these Terms.

4. Product Information and Orders

We make every effort to ensure product descriptions and availability are accurate, but errors may occur. Prices and specifications are subject to change without notice.

By placing an order through our Website or directly with us, you confirm that:

  • You are legally eligible to enter into binding contracts.
  • You provide accurate billing and delivery information.
  • You agree to our separate Sales Terms, if provided at point of sale.

5. Installation and Consulting

Our installation and consulting services are provided based on scope, timeline, and terms agreed in a separate proposal or work agreement. Clients must:

  • Ensure access to premises and relevant technical infrastructure.
  • Obtain all necessary permissions or authorizations.
  • Cooperate fully to enable safe and effective implementation.

We are not liable for delays or issues caused by client-side constraints or third-party actions.

6. Payment Terms

Invoices must be paid within the timeframe specified in the agreement or invoice (typically 10 or 30 days). Late payments may incur reminder fees or service suspension. Ownership of goods remains with Secure Camera Sàrl until full payment is received.

7. Returns and Warranty

Hardware products may come with manufacturer warranties. We support warranty claims in accordance with the manufacturer’s terms. Custom-installed systems and services may be subject to different warranty conditions, which will be outlined in your contract.

Returns are accepted only under agreed conditions and may incur restocking fees.

8. Limitation of Liability

To the fullest extent permitted under Swiss law, Secure Camera Sàrl is not liable for indirect, incidental, or consequential damages arising from the use of our products or services, including loss of data, business interruption, or security breaches unless caused by gross negligence or willful misconduct.

9. Privacy and Data Protection

We are committed to protecting your privacy and comply with the Swiss Federal Act on Data Protection (FADP) and the EU GDPR where applicable. For more information, please refer to our Privacy Policy.

10. Intellectual Property

All Website content including text, graphics, logos, and software is the property of Secure Camera Sàrl or its licensors. You may not copy, reproduce, or redistribute any part of this Website without our express written consent.

11. External Links

This Website may contain links to third-party websites. Secure Camera Sàrl does not control and is not responsible for the content or policies of those sites.

12. Changes to Terms

We reserve the right to revise these Terms at any time without prior notice. Updates will be posted on this page with an effective date. Continued use of the Website after changes are published constitutes your acceptance of the revised Terms.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of Switzerland. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in Canton of Vaud, Switzerland.

14. Contact Us

If you have any questions about these Terms, please contact:

Secure Camera Sàrl

Avenue Centrale 120

1884 Villars-sur-Ollon

Switzerland

Email: [email protected]